Terms & Conditions

Conditions of Sale and Use

Title. The goods shall remain the property of the Seller until full payment is received by Wellbrook Communications.

Acknowledgement. The Seller reserves the right not to accept orders without giving any reason. The Seller will not accept any variation to the said Conditions of Sale and Use that may be included in a document, including any order form from the Purchaser/User, except by prior written agreement with the Proprietor of Wellbrook Communications. The Purchaser/User will not bring Wellbrook Communications into disrepute.   

Pricing. The Seller reserves the right to charge for additional work in respect of either additional documentation or bespoke design work.
The Seller reserves the right to amend prices at any time without prior notice to the Purchaser/User.

Guarantee. Any goods with defects due to faulty design, materials or workmanship will be replaced or repaired for a period of 12 months after the date of delivery; Providing that the goods have not been damaged due to being subjected to high temperatures or a direct or nearby lightning discharge or misused or modified or used for a purpose that the goods were not originally intended for. The guarantee is void if damage is caused to the Goods where the Purchaser/User has provided an incorrect or a faulty power supply.
The Purchaser/User is required to notify the Seller in writing within three days of the appearance of the fault, giving full details of the fault and the date in which it occurred and the date of purchase of the goods. Note; this Guarantee does not cover cost for overseas shipping of replacement or repaired goods.  

Delivery.  We will endeavour to ship orders within 7 working days. However, at certain times of the year the lead time to ship goods could be up to 15 working days.

Force Majeure. The Seller shall not be held responsible in any respect, of loss due to any malicious or faulty software on the Sellers computer, Web Site or any failure/ late delivery of goods as a result of circumstances beyond its control.

Export outside the EU. The Purchaser/User is solely responsible at his/her expense to ensure all Customs export and input controls/regulations are complied with. No liability can be accepted for goods delayed or impounded or confiscated by any Customs Authorities.    

Right to Cancel UK, EU Consumers only. The User/Customer can cancel the order up to 14days after the receipt of goods using the Contact details on the website or supplied documentation. However, the customer must pay for the return the goods and ensure that they are returned in good condition.  

Technical Advice. Any technical advice provided by the Seller, whether given orally and by documentation is believed to be correct and is given in good faith, however, no liability can be accepted for errors and omissions.

Performance. The Purchaser/User is solely responsibility for ensuring that goods are suitable for the required purpose and use. Likewise the Purchaser/User will be responsible for the safety of any antenna erections, earth installations and complying with Planning regulations and any other regulations pertaining to the use of the goods.

Design. The Seller reserves the right to change the design or withdraw any product from sale without prior notification.
Design rights, Intellectual Property Rights of supplied equipment/goods vests with Wellbrook Communications. The Purchaser/User shall not disclose Drawings or other Intellectual Property design information (hard copy or soft copy) to a third party without the prior agreement of the Proprietor of Wellbrook Communications.

Limitation of Liability. The Purchaser/User is solely responsible for goods resold or passed on to a third party and for ensuring the 'Fitness for Purpose' of the goods for the intended use.
The Purchaser/User is solely responsible for ensuring compliance to relevant EMC regulations where the goods are used as part of an overall System.
The Purchaser/User agree that the maximum liability shall be the price of the goods sold.
Under no circumstances shall any of Wellbrook Communications Proprietor, Partners or Personal be held liable for any damages or consequential loss relating to use of any product.

The Seller shall not be liable for:

1)     Failure or alleged failure of any goods to receive as intended

2)    Interference to Third Party broadcasts caused by the incorrect use of the goods including where goods are faulty and Interference due to any goods that are sited too close to radio transmitters or sources of interference    

3)    Loss or damage or consequential loss or damage suffered by the Purchaser/User arising out of, or in connection with the use or supply of goods

4)    Public and Products Liability for goods used in connection with any offshore accommodation exploration drilling or production rig/installation or offshore support vessel

5)    Use of goods other than for telecommunications or broadcasting; Use of goods other than in accordance with appropriate Government regulations and licence arrangements

6)    Goods for use in mission critical and safety critical applications and aircraft ( including model aircraft ) or water-craft

7)    Loss or damage or consequential loss or damage suffered by the Purchaser/User arising out of the incorrect use of the goods and using the Goods with a radio Transmitter or Transceiver or used too close to a transmitting antenna

LAW. All business transacted by Wellbrook Communications, subject to the above Conditions of Sale and Use, shall be governed solely by English law within the exclusive jurisdiction of England and Wales courts.
   
Definition of Terms
1)    Seller ......................Wellbrook Communications and their appointed agents
2)    Goods.....................Any product or device supplied by Wellbrook Communications and their appointed agents
3)    User or customer….Any person who uses any product or device supplied by Wellbrook Communications and their appointed agents
4)    Drawings…………...Any drawing obtained by dismantling or the reverse engineering any product

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